Privacy Policy

Last updated: 21 April 2026

This policy explains what personal information we collect when you use benjaminsonfire.com, how we use it, and your rights over it. It applies to all visitors and customers regardless of location.

1. Who we are

"We" are the operator of benjaminsonfire.com, a sole trader based in Australia. For any privacy question, email hello@benjaminsonfire.com.

2. What we collect

Purchase information. When you buy a product, Stripe processes your payment and shares your name, email, billing address (to the extent you provide it), and purchase amount with us. We do not receive or store your full card number.
Subscription details. For the Live weekly update, we also retain your email and subscription status (active / cancelled) so we can deliver the updates.
Email communications. If you email us, we keep the email thread to answer and reference later.
Site logs. Our hosting provider (Cloudflare) logs basic technical data — IP address, user agent, request path — for security and debugging. We don't use this for profiling or resale.

3. What we don't collect

We do not use third-party analytics, ad cookies, or tracking pixels.
We do not create customer accounts or passwords. Your purchase is identified by a Stripe session ID, not a login.
We do not sell, rent, or share your information with any third party for marketing.

4. Why we have this information

To process your purchase and deliver the files you paid for.
To deliver the Live weekly update, if you subscribed.
To issue refunds when applicable.
To comply with legal and tax record-keeping obligations in Australia.

5. Third parties we rely on

Stripe (payments processor) — handles payments and subscription billing. Their privacy policy is at stripe.com/privacy.
Cloudflare (hosting and edge) — serves the Site and stores the PDFs. Their privacy policy is at cloudflare.com/privacypolicy.
Resend (transactional email) — sends your purchase confirmation and download links. Their privacy policy is at resend.com/legal/privacy.

Each of these vendors processes your information only as needed to provide their service to us, and only on our behalf.

6. How long we keep data

Purchase records are kept for at least seven years to comply with Australian tax and record-keeping obligations. Active subscribers are retained until cancellation; cancelled subscribers may be retained in a suppression list for 12 months to avoid accidental re-signup loops.

7. Your rights

Depending on where you live, you may have the right to:

ask for a copy of the personal information we hold about you;
ask us to correct or delete it;
object to certain uses of it;
lodge a complaint with a supervisory authority (in Australia, the Office of the Australian Information Commissioner; in the EU/UK, your national data-protection authority).

To exercise any of these rights, email us. We will respond within 30 days.

8. International transfers

Because our vendors are global, your information may be processed on servers outside your home country, including in the United States and the European Union. Each vendor we use has data-transfer safeguards in place (e.g. standard contractual clauses).

9. Changes

We may update this policy from time to time. The "last updated" date at the top will reflect the current version.